1. Booking Policy
1.0 A non-refundable deposit of 50% of your package price is due at the time of booking. The remaining balance is due on the day of the scheduled video shoot.
1.2 Any cancellation by the client must be made in writing via email. If the deposit or total video shoot fee has already been paid no refund will be issued. The deposits can potentially be applied to a future shoot date within a 1 year time frame. If the client is unable to reschedule within the year the session fee is absorbed by Shawtime Productions and no refund will be issued.
1.3 Shawtime Productions reserves the right to cancel any session due to illness, Acts of God, family death etc. Should an alteration or cancellation become necessary, client will have the choice of accepting the change and taking an alternative shoot date and time OR withdrawing from the shoot completely and accepting a refund of all monies paid to Shawtime Productions.
1.4 Please note that Shawtime Productions is not held responsible for travel arrangements and will not refund the cost of client’s flight and all travel expenses in the event of session cancellation. Shawtime Productions does not accept liability for any loss or additional expense caused by the delay or interruption to travel services due to weather conditions, civil disturbance, industrial action, strikes, wars, floods or sickness. Such losses or additional expenses are the responsibility of the client.
1.5 Shawtime Productions highly recommends that you obtain the appropriate travel insurance coverage to cover the expenses resulting from the cancellation of the session, personal accident, injury, medical expenses, loss of baggage, loss of personal money, loss of belongings, flight cancellations and delays.